If you would like to make changes to your ticket, please click the link provided. In accordance with the company’s policy, you may convert your ticket into an open coupon.
How many hours before the trip can I make changes to my ticket?
The time frame for converting a ticket into an open ticket varies depending on the company. Companies’ ticket management policies can be viewed during the payment step. You can review the ticket conditions on the payment page.
The value of the open ticket coupon is fixed at the moment your ticket is converted into an open ticket. You can use this coupon code to purchase a different ticket within 6 months.
The company canceled my trip. What should I do?
If you are unable to make changes to your ticket using the link above, you can get assistance via the “Online Support” button below.
The company changed the departure time, and I cannot cancel my ticket. What should I do?
If you are unable to make changes to your ticket through the link provided above, please contact us via the “Online Support” button below for assistance.