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Frequently Asked Questions
- How can I find out about the departure location of the bus?
- Vehicle Features
- How much is my free baggage allowance?
- How do I submit a complaint?
- Is it mandatory to be a member to use your site?
- What are the benefits of using your site?
- My bus has not arrived, what should I do?
- I missed the bus. Can I get a refund?
- Do I need to have any documents with me when boarding the bus?
- How can I find out about the duration of the bus trip?
- Can I buy my bus ticket in installments?
- How can I pick up my bus ticket?
- Can I change my bus ticket?
- How can I see my bus ticket purchased via Obilet.com?
- Contact Obilet
- How can I become a member?
- How can I buy a bus ticket?
- Can I pick a seat?
- Is it safe to use my credit card on your site?
- What are the conditions to travel with a pet?
- What is the maximum number of tickets that I can purchase?
- Can I take my bicycle/musical instrument/sports equipment with me?
- Is it mandatory for the purchaser of the tickets to be one of the passengers?
- How do I get my money back when I cancel my ticket?
- How do I get a refund when I cancel my ticket?
- I haven't received my ticket details, what should I do?
- I lost my luggage, what should I do?
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