Yes, during your journey, you must carry your ID card or passport. In addition to your ID card or passport, you can start your journey using the printed ticket information sent to you via SMS and email.
- For domestic travel within Bulgaria, it is mandatory to have a printed ticket. 🖨️
- For Union-Ivkoni, Group Plus, Alsa, Avanza, Renfe, Iryo, and Interbus, a QR code electronic ticket must be presented. 📱
- For trips to Spain and Serbia, passengers can travel by simply showing their QR code electronic ticket. ✅
- For Özlem and Mobilitas companies’ Vienna trips, a printed ticket is required. Passengers can collect their tickets from the counter 30 minutes before departure. 🕧
If your QR code or ticket information has not reached you, please contact us. We will be happy to assist you as soon as possible. 🤝