When purchasing tickets through obilet.com, you can add the VIP & Priority Service Package to connect directly with our customer representative without waiting in line! 😊
Priority VIP Support Privileges
- 24/7 Live Support
- Skip-the-line service at the Call Center
- VIP support up to 10 days after the scheduled trip
- Priority support for ticket cancellation and changes
- Priority support for car rental and hotel reservations
Details and Conditions
- The VIP & Priority Service Package is available only at the payment stage for bus and flight tickets.
- You can purchase the VIP package for an additional fee when buying bus or flight tickets.
- After purchasing the VIP Package, an SMS notification will be sent for confirmation.
- The VIP Package fee and the ticket price will be charged separately from your account.
- After purchasing the VIP Package, you will also receive priority support for hotel reservations and car rentals.
- In the event of ticket cancellation, the VIP Package fee is non-refundable.
- VIP privileges will be valid from the date of ticket purchase up to 10 days after the trip date (even if you cancel the ticket).
- For ticket changes, VIP privileges apply based on the original ticket purchase date.
- An invoice for the service fee will be sent to the email address provided at the time of ticket purchase within 7 business days.
Why should I purchase the Priority VIP Support Package?
When buying a ticket through obilet.com, the Priority VIP Support Package lets you instantly connect with our customer representative without waiting in line!
Can I cancel the Priority VIP Support Package after purchasing it?
The purchased priority service package is non-cancellable and non-refundable.
Even if your ticket is canceled, the payment for the priority service package is non-refundable.