In cases, where a bus is missed due to the fault of obilet.com or the bus company,
obilet.com provides an unconditional 100% refund. However, we cannot guarantee a
refund when the bus is missed for any other reason that does not directly involve
obilet.com. Remember, though, we will still do our best to help you!
• If you missed the bus, you can contact our Customer Experience team using
the "Online Assistant" button below and ask for support.