Articles in this section

• What are the documents I need to have with me when checking in to the hotel?
• Do I need to print out the reservation confirmation email?
• I submitted my change request, when will I be responded?
• What is early booking?
• I took advantage of the early booking campaign, can I change the date?
• Is it possible to provide an extra bed/ cot for children at the room?
• How can I access my invoice?
• What services are included in the prices?
• Can I cancel my non-refundable reservation due to force majeure events?
• Can I get an extra bed in the room?