Passengers who have purchased their tickets from obilet.com or our mobile application can get support by quickly contacting our customer experience team from the Online Assistant button below or our Call Center number for their suspension and use of the suspended ticket.
- Open tickets are non-transferable, no name changes.
- You can contact us through our communication channels for international flight ticket transactions.
|Domestic - Company Processes|
Türk Hava Yolları
• No fee is charged when the ticket is opened.
• When open ticket is used, penalty fee of the relevant class + price difference, if any, is paid.
• Open ticket can be used within 1 year from the date of ticket purchase.
|Pegasus Hava Yolları||
• For the ticket to be suspended, only the penalty fee of the relevant class is paid at the time of suspension.
• If an open ticket is desired to be used, the fare difference, if any, is paid.
• Open ticket can be used within 1 year from the date of suspension.
There is no release process. For your change transactions, you can contact us through the following communication channels.